Terms of service

Last updated: 01/08/2025

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Service.

Purchases

When you make a purchase through the Service ("Purchase"), you may be required to provide certain information related to your order, such as your credit card number, expiration date, billing address, and shipping details.

By providing this information, you represent and warrant that: (i) you have the legal right to use the payment method provided; and (ii) all information you supply is accurate, complete, and truthful.

We may use third-party services to process payments and complete your Purchases. By submitting your payment details, you authorize us to share this information with those third parties in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product or service availability, errors in pricing or product description, inaccuracies in your order, or other legitimate reasons.

Additionally, we reserve the right to refuse or cancel any order if fraud or unauthorized or illegal activity is suspected.

Availability, Errors, and Inaccuracies

We regularly update the products and services offered on our Service. However, there may be delays in updating information on the Service or in external advertising. The content on the Service may contain errors, inaccuracies, or be incomplete or outdated. Products or services may be incorrectly priced, described inaccurately, or temporarily unavailable.

We do not guarantee the accuracy, completeness, or timeliness of any information provided on the Service.

Accordingly, we reserve the right to modify, update, or correct any information, including errors or omissions, at any time without prior notice.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (“Promotions”) offered through the Service may be subject to separate rules and guidelines. If you participate in any Promotions, you agree to review and comply with the specific rules as well as our Privacy Policy.

In the event of any conflict between these Terms of Service and the rules of a Promotion, the Promotion rules will take precedence.

Accounts

By creating an account with us, you confirm that you are at least 18 years old and that all information you provide is accurate, complete, and up to date. Providing false, incomplete, or outdated information may result in immediate termination of your account.

You are responsible for maintaining the confidentiality of your account credentials, including your password, and for restricting access to your devices and account. You accept full responsibility for all activities that occur under your account or password, whether through our Service or any connected third-party services. Please notify us immediately if you suspect any unauthorized access or security breach involving your account.

You may not use a username that belongs to another person or entity, is not legally available for your use, infringes on the rights of others, or contains offensive, vulgar, or obscene content.

We reserve the right, at our sole discretion, to refuse service, terminate accounts, remove or modify content, or cancel orders.

Copyright Policy

We respect the intellectual property rights of others and are committed to addressing any claims of copyright or other intellectual property infringement ("Infringement") involving content posted on our Service.

If you are the copyright owner or an authorized representative and believe that your copyrighted work has been copied in a manner that constitutes infringement, please submit a detailed claim via email to contact@oculak.com with the subject line "Copyright Infringement." Include all necessary information as outlined below in the "DMCA Notice and Procedure for Copyright Infringement Claims" section.

Please be aware that submitting false or bad-faith claims of infringement may result in legal liability, including damages, costs, and attorney’s fees.

DMCA Notice and Procedure for Copyright Infringement Claims

To file a notification under the Digital Millennium Copyright Act (DMCA), please provide our Copyright Agent with a written communication containing the following information, as required by 17 U.S.C. § 512(c)(3):

  • Your electronic or physical signature, confirming you are authorized to act on behalf of the copyright owner;
  • A description of the copyrighted work you claim has been infringed, including the URL where the original work is located or a copy of the work itself;
  • Identification of the specific URL or location on our Service where the allegedly infringing material appears;
  • Your full address, telephone number, and email address;
  • A statement that you have a good faith belief that the use of the material is unauthorized by the copyright owner, its agent, or the law;
  • A statement, made under penalty of perjury, affirming the accuracy of the information in your notice and that you are the copyright owner or authorized to act on their behalf.

Please submit your DMCA notice via email to our Copyright Agent at contact@oculak.com

Links to Other Web Sites

Our Service may include links to third-party websites or services that are not owned or controlled by Oculak.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or guarantee the offerings of these entities or their websites.

By using these links, you acknowledge and agree that Oculak is not liable for any damage or loss caused, directly or indirectly, by your use of or reliance on any content, goods, or services available through such third-party sites.

We strongly recommend reviewing the terms, conditions, and privacy policies of any third-party websites or services you visit.

Termination

We may suspend or terminate your account and block access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason, including but not limited to a breach of these Terms.

If you want to terminate your account, simply stop using the Service.

Any provisions of these Terms that naturally should survive termination—such as ownership rights, warranty disclaimers, indemnity, and liability limits—will remain in effect even after termination.

Indemnification

You agree to defend, indemnify, and hold harmless Oculak, its licensees, licensors, employees, contractors, agents, officers, and directors from any claims, damages, losses, liabilities, costs, or expenses (including attorney’s fees) arising from:

a) Your use of or access to the Service, including actions by anyone using your account or password.

b) Any breach of these Terms by you.

Limitation of Liability

Oculak, along with its directors, employees, partners, agents, suppliers, and affiliates, will not be responsible for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses caused by:

  1. Your inability to access or use the Service.
  2. Any actions or content from third parties on the Service.
  3. Any content obtained through the Service.
  4. Unauthorized access, use, or changes to your transmissions or content.

This applies regardless of the legal theory (contract, negligence, warranty, etc.) and even if we were warned such damages might occur or if a remedy fails its main purpose.

Disclaimer

You use the Service at your own risk. The Service is provided "AS IS" and "AS AVAILABLE," without any warranties, either expressed or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or consistent performance.

Oculak, its subsidiaries, affiliates, and licensors do not guarantee that:

  • The Service will always be uninterrupted, secure, or available at any specific time or place.
  • Any errors or problems will be fixed.
  • The Service is free from viruses or harmful elements.
  • The results from using the Service will meet your expectations.

Exclusions

Some places have laws that don’t allow us to exclude certain warranties or limit liability for certain types of damages. If you live in one of those places, the limitations we mentioned earlier might not apply to you.

Governing Law

These Terms are governed by the laws of London, United Kingdom, without considering any conflict of law rules.

If we don’t enforce a right or rule in these Terms, it doesn’t mean we’ve given up that right. If a court finds any part of these Terms invalid or unenforceable, the rest will still apply.

These Terms are the complete agreement between you and us about the Service and replace any previous agreements.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a change is material, we will provide at least 30 days’ notice before the new terms take effect. What counts as a material change is decided by us.

By continuing to use or access our Service after the changes become effective, you agree to be bound by the updated Terms. If you do not agree with the new Terms, you must stop using the Service.

Shipping Warehouses

We have warehouses located in the UK and Germany, as well as in China and the USA. Products may be shipped from any of these locations depending on availability and your delivery address.

Contact information:

Business Name: Oculak
Address: 10 Great Marlborough St London London W1F 7JL
Email: contact@oculak.com
Phone: +44 7577 306264
Contact: https://www.oculak.com/pages/contact-us

Customer Service: Monday to Friday - 9:00 AM – 5:00 PM (GMT)

Our customer support team usually reply within 24 hours.

Thank you for shopping at Oculak!