Shipping policy

Oculak Shipping Policy

At Oculak, we are committed to providing an exceptional shopping experience for our UK customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

• Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
• Order handling time: 1 to 2 business days (Monday to Friday). Once processed, your order will be shipped by one of our trusted carriers.
• Transit time: 3 to 8 business days (Monday to Friday).
• Estimated delivery time: 4 to 10 business days total.

Carrier Services

We partner with reliable carriers to deliver within the UK, including:

• Royal Mail
• Evri
• DPD

Shipping Costs

All UK orders qualify for free shipping, with no minimum order required.

Delivery Issues

If you encounter any issues such as delays or lost packages, please contact our customer service team immediately. We’re here to help ensure your order arrives safely and on time.

Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking number. You can track your package on our Track Order page.

Questions?

Visit our FAQs page or contact our customer services.

Contact information:

Business Name: Oculak
Address: 10 Great Marlborough St London London W1F 7JL
Email: contact@oculak.com
Phone: +44 7577 306264
Contact: https://www.oculak.com/pages/contact-us

Customer Service: Monday to Friday - 9:00 AM – 5:00 PM (GMT)

Our customer support team usually reply within 24 hours.

Thank you for shopping at Oculak!